For Immediate Release
Date: April 6, 2009
Contact: Charlene Wilkins
(703) 670-1236
Pictured are (left to right), front: Bill Flannagan, executive vice president; Ellen Walker, R.N., Endoscopy; Amanda Conner, Radiology and Imaging Services; Sandra Flores and Ellen Patch, Patient Relations; Maria Ochoa, Environmental Services. Back row: Potomac’s top performer, Sheila Johnson, Registration; Bill Moss, president; Tina McCall and Brandon Williams, Registration; Kerry Ryskamp, R.N., Emergency Care Center. Not pictured Liliana Mayorga, Patient Relations.
Providing outstanding customer service is the goal of the entire Sentara Potomac Hospital team. Visitors and patients are encouraged to provide feedback by completing recognition forms to acknowledge team members who go above and beyond their regular duties.
At a recent ceremony, hospital officials, including William M. Moss, president, and William H. Flannagan, Jr., executive vice president, recognized several employees for providing outstanding customer service, based on the number of nominations they’ve received.
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